Privacy Policy

Last Updated: [14, e.g., July 2026]

Welcome to GOC Clinics (https://gocclinics.com/). Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal and medical information when you visit our website or use our online appointment scheduling system.

1. What Information Do We Collect?

We collect two main types of information to provide you with the best possible care:

• Personal and Health Information: When you book an appointment, we collect your name, phone number, email address, preferred branch (e.g., Giza or SODIC), selected doctor, appointment time, and any specific health inquiries or notes you provide in the booking form.
• Technical Data: When you browse our site, we automatically collect technical data such as your IP address, browser type, device information, and the pages you visit to help us understand how our website is used.

2. How Do We Use Your Data?

The information we collect is used strictly to provide and improve our healthcare services, including:

• Managing, scheduling, and confirming your clinic appointments.
• Communicating with you via email or SMS for appointment reminders, scheduling updates, or to answer your inquiries.
• Improving our website's user experience and optimizing the performance of our online booking system.

3. Do We Share Your Data?

We respect your privacy and do not sell your personal or medical data to anyone. We only share your information in the following limited circumstances:

• Trusted Service Providers: With third-party platforms that help us operate our website (such as our hosting provider) or manage our communications (such as SMS or email gateways used for booking confirmations). These parties are strictly obligated to keep your information secure and confidential.
• Legal Obligations: If required by law, court order, or governmental authority to protect our rights or the safety of our patients.

4. How Do We Protect Your Information?

We implement strict security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) encryption to ensure that all data passed between your browser and our web server — especially your booking details — remains private and secure against unauthorized access.

5. What Are Your Rights?

You have full control over your personal data. You have the right to:

• Request access to the personal information we hold about you.
• Request corrections or updates to your contact information or booking details.
• Request the deletion of your personal data from our website's systems, provided it is not required to be retained for official medical or legal records.

6. Cookies Policy

Our website uses "cookies" to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, ensure the site loads efficiently, and analyze general site traffic. You can choose to disable cookies through your browser settings, though some features of our site may not function properly without them.